What is leather upholstery fault diagnosis?

If you have an issue with an upholstery product, Eurofins | BLC are here to help. Our upholstery fault diagnosis services will pinpoint the root cause of the product failure.

Faults with leather sofas are the most common leather related consumer complaint. The most common of these faults is finish failure. This is where the polyurethane pigment layer fails and begins to peel or flake off.

In our experience this is typically caused by a defect in the leather finishing process, usually caused by a poor bond between the finish and the leather or an inter coat failure.

A well finished, pigmented leather sofa should last over 10 years, but to be able to ensure this longevity the leather needs to be correctly specified by the retailer and quality checked. 


How long does fault diagnosis of leather upholstery products take?    

As this work is investigative, the length of time taken to solve the problem does depend on the type of problem. 


Eurofins | BLC Leather Testing & Verification Services

As experts within the leather industry, Eurofins | BLC provide a wide range of leather tests for leather products, samples, and wet blue. Eurofins | BLC can also help your business solve leather production and product problems.

Eurofins | BLC's leather testing and problem-solving services, include:

Please read our testing terms and conditions.

Eurofins | BLC leather upholstery problem solving and fault diagnosis service

Trust Eurofins | BLC to diagnose faults with your leather upholstery samples and products. Eurofins | BLC is a world leading independent technology business that specialises in leather, leather products, footwear and other materials. With over 95 year's expereince in the leather industry, Eurofins | BLC's team of experts can solve leather problems throughout the supply chain.


For leather upholstery problem solving and fault diagnosis, Eurofins | BLC provides:

  • Advanced leather technologies such as solid microscopy
  • A fully comprehensive and easy to understand leather fault diagnosis report
  • Technical back up and support from leather experts
  • Competitive pricing


Eurofins | BLC uses state of the art diagnostic equipment

Eurofins | BLC uses some of the most advanced diagnostic equipment and techniques for carrying out leather problem solving, including:

  • Scanning Electron Microscope (SEM)
  • Energy-Dispersive X-ray Spectroscopy (EDS)
  • Gas Chromatography – Mass Spectrometry (GC – MS)
  • Liquid Chromatography – Mass Spectrometry (LC – MS)


Become a Eurofins | BLC Member and access:

  • Discounted prices
  • Priority testing allocation
  • Access to advanced technical support


BLC Membership Benefits


Eurofins | BLC can provide fault diagnosis and corrective action for all types of leather sofa defects such as:

  • cracking
  • peeling
  • fading
  • bagging
  • puddling
  • wrinkling


Leather Verification

We can also specify your leather (all types) and provide the testing for you. Find out more about Eurofins | BLC leather verification services.

Our Accreditations

Eurofins | BLC holds accreditations from UKAS and CPSC and has auditors approved to carry out LWG audits. Trust Eurofins | BLC to deliver some of the most accurate test results in the industry.

View our Accreditations


"I enjoyed all of the leather course as a chemist I wanted to understand the whole process of making leather."

Smit & zoon


"We thought every part of the Eurofins | BLC leather course was very informative and interesting."

John Lewis Partnership

United Kingdom

"Through Eurofins | BLC Membership, we have access to technical support for leather product testing, helping us to provide more efficient services to our customers."

William Lamb

United Kingdom

"I enjoyed the combination of theoretical and practical training on the 4-day leather course."


United Kingdom

"We were very impressed by the speaker on the leather training course who had excellent knowledge of the subject."


United Kingdom

"I just wanted to say a big thanks for 2 great days of leather education last week."



“10 years of Eurofins | BLC Membership has enabled us to provide continuous assurance of product quality and safety, giving our customers greater confidence in our products.”


United Kingdom

"I became a Member to take advantage their specification building services and 1-2-1 regulatory advice."

Gheli International


"Membership allowed us to use the expertise of Eurofins | BLC to improve our suppliers' environmental performance."

Clarks International

United Kingdom

"Smart chemical testing of wet blue saves our business time and money."

Casino Hide Tanners


"All parts of the leather training course were relevant and very informative. I now have a new appreciation for leather!"

Ralph Lauren

United States of America

"Eurofins | BLC Membership allows us to develop innovative high quality raw materials in order to continue our product improvement programme."


United Kingdom

Send An Enquiry

Contact Eurofins | BLC to discuss your enquiry with friendly and helpful experts and to get a quotation. For Eurofins | BLC to receive your enquiry, you must complete all 3 sections of the contact form below. To receive the Technical Update email, you simply need to complete this form. Eurofins | BLC aim to respond to all enquiries within 24 hours Monday to Friday.

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